The telecom industry is facing unprecedented challenges with tight competition amongst competing service providers, higher customer expectations, growing price pressures and trailing market share. Understanding the key business processes involved with providing telecom services in a competitive environment becomes very critical.

At TowerStrides, our deep understanding of the enhanced Telecom Operations Map® has enabled us to identify and define key business process and systems that support them. With our in depth knowledge of Operations Support systems (OSS) and Business support systems (BSS), our solutions has reduce redundancy and resulted in realizing the real value of these systems for our clients. Our expertise resides in designing and implementing solutions using NGOSS Solution framework.

Our team of dedicated personnel possesses rich expertise in designing and developing a service delivery platform (SDP) for automated end to end service order processing and a Customer facing self service portal for Qwest Communications. Our solution has provided a seamless integration of upstream and downstream systems with a workflow implementation.

Our professionals also played a key role implementing portal solutions for the Networx program to support complex communication needs of the Federal Government. The solution allows the Federal agency to choose products, obtain quotes, initiate service orders and manage and track network services.

At TowerStrides, we are dedicated to providing you with customized telecommunication systems. Our systems feature first-rate technologies and can either replace or integrate flawlessly into existing infrastructure. The proven expertise of our team, coupled with our ingenuity and commitment to excellence, enables us to meet the relentless demands of the telecommunication industry.